EarthLink Launches Outsourced Help Desk Solution
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June 14, 2012 By:
Jun
14
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6/14/2012 12:25 PM
EarthLink, Inc. today announced the launch of EarthLink TechCare, a fully managed outsourced help desk that is customizable and scalable.
EarthLink’s North America-based, certified professionals help resolve end-user technology challenges by answering live calls. Clients can select from a menu of components or add unique support elements as needed, including support of any end-user device, VIP support levels, online reporting tools, trouble ticketing system, 24/7 or 9/5 options, client satisfaction reports and ITIL best practices.
More information on EarthLink Business IT Services is available by calling 1-800-957-4872 or visiting www.earthlinkbusiness.com.