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My Facebook Account was hacked! by Cheryl Oakes

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In one afternoon during our 6 days without electricity and heat in the Maine Icestorm, I received no less than 6 frantic messages from my young college friends."Did you know your Facebook  was hacked?" was the basic theme.

My first thought was, hm, that is a crazy page to hack and what had I last done on my account? When I was finally able to talk to my son, Nathan, he wondered if I had seen the page, yet?, No not yet, we still have no power, and although we had power at school, Facebook is blocked at my school. ("I've yet to have a compelling educational reason to unblock Facebook".) So, I asked him to take a screen shot of my page getting hacked and then I would contact Facebook. My youngest son Daniel was ready to take on the hacker, until he thought better of it, that he too might be hacked. I assured them both that Facebook would help out.

Early in 2008, I had read a blogpost about a blog being hacked and then ransomed for money. It was a blog and an online business, so it would appear someone had a financial reason to expect the website was worth some money to someone, who would pay to have their account restored to them. As I researched for this post, I found a recent ransom article that surprised me. (http://billmullins.wordpress.com/2008/11/03/makeuseofcom-web-site-stolen-and-held-for-ransom/) Then we all heard how Gov. Sarah Palin's email was hacked late in the Presidential campaign of 2008.

Why a Facebook account?

When I was finally able to view my page, my photo had been taken over and a message replaced my photo, a sinister message, had been left, "tell her, her page has been hacked, ha, ha, ha." I contacted abuse@facebook.com, after I had read through their FAQ section on what to do with problems with an account. I explained what had happened and wondered if they could help. I received a noreply email saying that they received my email and someone would contact me in 72 hours. Within that timeframe, I was contacted by email, my page was reset, and I entered my 'ransacked' facebook page. There were 2 images in my photos and while I could delete one, the other was still not in my control. 2 days later, a comment appeared in my profile from my hacker, which again I was notified by my son to go in and delete the profile message. At that time I was able to get rid of the hacker photo, and the hacker profile information that had been added.

What had I done to open myself for a hack? Usually on my Facebook page, I add information about teaching and 21st Century Skills for educators. I have a link to my high school, my college and my personal learning network of virtual acquaintances. I never leave my page open, and 90% of the time I access Facebook from my home computer. What had I done to invite a hacker?

I had accepted a snowball fight! You know those cute little 3rd party applications that Facebook warns you about, here is the warning!



Allow Access?
Allowing Snowball Fight!  access will let it pull your profile information, photos, your friends' info, and other content that it requires to work.

By proceeding, you are allowing Snowball Fight! to access your information and you are agreeing to the Facebook Platform User Terms of Service in your use of Snowball Fight!

That was the only thing I could think of that was unusual about what I had used my account for, I threw a snowball. The next day my page was hacked. Was this a fluke or was something tied to the snowball fight? I don't know, but what I do know is that I won't be using the 3rd party cute applications on my account.

What are some things to do to prevent any of your online accounts from being hacked.

-Use different passwords for your online web2.0 tools/games/sites than you use for personal banking and online ordering. ( I know, I know, it is hard to remember all the passwords you need, but nonetheless important.)
-Change your passwords for your personal online banking, credit cards, personal ordering on a regular basis.-
Use applications that you are familiar with and read the fine print.
-DO NOT USE the standard remember your password Question! Why? Your mother's maiden name, your birthplace are in the public record. Sure it is easier to remember, but also easy for hackers to find.
-Make up your own question and answer in order to retrieve your forgotten password.
-Keep your identity yours.



Posted by Christine Weiser at 01/02/2009 04:16:53 PM | 


A salutary story, Cheryl. Personally, I never respond to those invitations. On the one occasion I DID click on a suggested link for something, my antivirus software told me the site was infected with malware. The best thing to do is use Facebook and similar sites for networking, and leave all the so-called fun stuff for the real world, or for known and trusted sites or applications
Posted by: Terry Freedman ( Email: | Visit ) at 1/6/2009 10:45 AM


good that you at least went to the face book abuse assistance. and u r lucky that they help u out.
Posted by: Joylynford ( Email: | Visit ) at 1/9/2009 5:32 AM


It sounds like you have spent quite a bit of time on this problem. Do you still think having a Facebook account is worth the trouble?
I just read an article from a local newspaper journalist about Facebook. He mentioned that although he has written thousands of blog posts, he has kept the whole phenomenon of social networking - My Space, Facebook, Twitter - considerably farther than arm's length away.
I am right there with the journalist. I have intentionallyy stayed away from My Space because of how it might influence my young daughters. I feel it isn't safe for them.
Just this week I created my own blog for an educational tech class I'm currently taking. Is Facebook much different than having a blog? All this is still very new to me.
Posted by: Donnel Richardson ( Email: | Visit ) at 1/10/2009 6:32 PM


Terry, you are right about using Facebook for the social network it is intended and save the playing for other sites.
Joylynford, thanks for your comment, and yes those abuse help links do work. Facebook was very responsive and helpful.
Hi Donnel, yes, yes, yes, Facebook is so worth it. I just had this discussion with a teacher at my school. She said she didn't get Facebook, why would she care what someone was cooking for dinner? I agree, sometimes I don't care about personal topics. Other times I do, like when my son left me a message that he was OK after the earthquake in Costa Rica. I had not even heard there was an earthquake, he didn't have international phone service, but thought quickly and stopped by an internet cafe and left me a quick message. However, most of the time I use my Facebook account to leave messages and gather information from my personal learning network. I am a technology coach in my school district. I am the only one. By engaging in a network both at Twitter and Facebook, I have over 50 people who will respond to a question or a need that I add to my Twitter or Facebook pages. Usually, I will get an answer in under 30 minutes. I can only urge you to give them both a try.
Now, on the other hand, getting your own Facebook account now while your daughters are young is also a good thing, you can model good internet netiquette, good citizenship and when to recognize offenses as cyberbullying. Who else but a parent would you want your daughters learning this from?
I use my Facebook as a place to have mini conversations, I post my blog posts on my Facebook account and actually, I get more comments from Facebook than from my other blog accounts I post at blogger. Donnel, try these tools out and see what makes the most sense for you. Cheryl
Posted by: Cheryl Oakes ( Email: | Visit ) at 1/11/2009 5:32 PM


It does seem a bit odd, after all these years of online anonymity and creating indecipherable user names, to have our personal info and photos splashed all over Facebook... but it's great to reconnect with people from the past and family members that I don't see very often. People just need to be smart, security-wise, so thanks for the tips.
Posted by: JK ( Email: | Visit ) at 2/8/2009 7:17 PM


Was Facebook able to tell who hacked into your account? Did they attempt to prosecute or track down the perp?
Posted by: Casey Wilkes ( Email: ) at 2/9/2009 2:42 AM


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