Steve Young, CIO Advisor Latest articles by Steve Young, CIO Advisor DAILY INSIGHT: We closed another work order, but does anyone know if the customer's happy? By Steve Young, CIO Advisor Published 15 October 12 Is your help desk actually helping people? Technology 1 2 Archives Tech & Learning NewsletterTools and ideas to transform education. Sign up below.* To subscribe, you must consent to Future’s privacy policy. MORE FROM TECH & LEARNING...14 Steps School Leaders Can Take To Improve Process Management2Summer Prep To Protect Your School From AI-Enabled Explicit Content3Teaching With TeacherServer: AI Resources Created By Teachers4Don't Panic — Yet: What the FCC's E-Rate Review Means for Schools5What is TeacherForge and How Can I Use It To Teach English?
DAILY INSIGHT: We closed another work order, but does anyone know if the customer's happy? By Steve Young, CIO Advisor Published 15 October 12 Is your help desk actually helping people?