Steve Young, CIO Advisor Latest articles by Steve Young, CIO Advisor DAILY INSIGHT: We closed another work order, but does anyone know if the customer's happy? By Steve Young, CIO Advisor Published 15 October 12 Is your help desk actually helping people? Technology 1 2 Archives Tech & Learning NewsletterTools and ideas to transform education. Sign up below.* To subscribe, you must consent to Future’s privacy policy. MORE FROM TECH & LEARNING... 1 Big Districts Require Big Decisions: Using Tech to Improve Learning Outcomes 2 How to Use AI to Improve Your Presentations 3 What is Reading Eggs and How Can I Use It To Teach? 4 Keeping Your Head: A School Leader’s Guide to Maintaining Poise 5 Unlocking the Google Ecosystem and Integrating Interactive Displays with Chrome OPS
DAILY INSIGHT: We closed another work order, but does anyone know if the customer's happy? By Steve Young, CIO Advisor Published 15 October 12 Is your help desk actually helping people?