Steve Young, CIO Advisor Latest articles by Steve Young, CIO Advisor DAILY INSIGHT: We closed another work order, but does anyone know if the customer's happy? By Steve Young, CIO Advisor Published 15 October 12 Is your help desk actually helping people? Technology 1 2 Archives Tech & Learning NewsletterTools and ideas to transform education. Sign up below.* To subscribe, you must consent to Future’s privacy policy. MORE FROM TECH & LEARNING... 1 Assessment After AI: Designing Student Work to Show Real Thinking 2 Teaching Veteran Students 3 View From The Top: How Edtech CEOs Lead Through Market Uncertainty 4 What is NoodleTools And How Can I Use It to Teach? 5 Teaching With CoChat
DAILY INSIGHT: We closed another work order, but does anyone know if the customer's happy? By Steve Young, CIO Advisor Published 15 October 12 Is your help desk actually helping people?