Steve Young, CIO Advisor Latest articles by Steve Young, CIO Advisor DAILY INSIGHT: We closed another work order, but does anyone know if the customer's happy? By Steve Young, CIO Advisor published 15 October 12 Is your help desk actually helping people? Technology 1 2 Archives Tech & Learning NewsletterTools and ideas to transform education. Sign up below.* To subscribe, you must consent to Future’s privacy policy. MORE FROM TECH & LEARNING...1Beyond the Hype: How Human-Centered Leadership Shapes the Future of AI in Education2Beyond the Screen: How Esports is Redefining Student Wellness3What Is Wayfinder And How Can I Use It To Teach?4Finding The Right Tools To Drive Student Innovation 5Chatting with Machines: What Adults Should Know About Student Use of AI Companions
DAILY INSIGHT: We closed another work order, but does anyone know if the customer's happy? By Steve Young, CIO Advisor published 15 October 12 Is your help desk actually helping people?