Dude Solutions, Inc. today unveiled TechnologyEssentials, a cloud-based IT asset and workflow management suite for IT professionals.
TechnologyEssentials enables IT teams to automatically discover all IT assets connected to a network, as well as maintain access, oversight and control across their entire organizational technology infrastructure.
TechnologyEssentials is comprised of the following solutions:
- Incident - From a single sign-on portal, Incident allows IT professionals to streamline the help desk process, from support request through resolution, via automated workflows, asset tracking and detailed reporting.
- Insight - Offers comprehensive dashboard views, including discovering all IP-addressable devices on the network and capturing critical status updates for software, operating systems and warranties.
- MDM – Coming in Q2, TechnologyEssentials’ Mobile Device Management (MDM) tool allows administrators to manage device policy, supervise device usage, and control application distribution across the network.