Basic Macintosh Troubleshooting - Tech Learning

Basic Macintosh Troubleshooting

Question: Where can I get good information about basic Macintosh troubleshooting techniques? The IT Guy says: The Apple Support Website is always a great place to start when you have a specific Macintosh technical issue. If your computer is covered by an Applecare Protection plan, calling Apple Education may be
Author:
Publish date:

Question: Where can I get good information about basic Macintosh troubleshooting techniques?

The IT Guy says:
The Apple Support Website is always a great place to start when you have a specific Macintosh technical issue. If your computer is covered by an Applecare Protection plan, calling Apple Education may be an even faster way to get a solution to your problem.

For a broad, general overview of Macintosh troubleshooting, you might consider taking About.com’s free 5-day online course Focus on Macs: Macintosh OS X Troubleshooting 101. The moderator of this Mac-focused website, Rachael Smithey, continues to compile an excellent selection of resources of interest to Mac users. This free week-long online course can provide a nice overview of methods.

If you are looking for a book, you might check out the “Macintosh Troubleshooting Pocket Guideâ€.

Next Tip: TBA

Featured

Related

Support for MS Office for Macintosh

Question: How can I get free support on Microsoft Office Mac? The IT Guy says: Free support for MS Office for Macintosh is available from “Office 2004 for Mac”. A searchable knowledge database specifically related to Office for Mac is in the right sidebar: enter keywords for the problem with which you want help

Macintosh OS X Server

Question: Is there any easy book you can recommend to help me learn more about Macintosh OS X server? The IT Guy says: Most of Apple’s newer software options have shipped “rather thin” on paper documentation, but with robust online help guides. If you cannot find information about a specific task or

Dual booting Macintoshes

Question: I have heard that new software is available to let Macintosh computer users boot their systems into WindowsXP. Is this really news? I thought Virtual PC had let Macintosh users do this for many years. The IT Guy says: The new software you have probably heard about is Apple Boot Camp. You are correct

Slow Macintosh

Question: My Macintosh, which runs OS X, seems to be running much more slowly than it has before. What can I do? The IT Guy says: Over time, cache files can build up and certain files can become corrupted on your computer, so it can be good to clear these out and repair corrupted files. Applejack is a free and

Repairing Macintosh Disk Permissions

Question: With Macintosh OS X, I don't seem to need to rebuild my desktop like I used to do with OS 9. What types of regular maintenance should I do to keep my system running smoothly? The IT Guy says: You are correct that Macintosh OS X native applications do not require you to rebuild your desktop, but if you

Screen shots on a Macintosh computer

Question: How can I create screen shots on a Macintosh computer? The IT Guy says: Macintosh computers, including newer OS X as well as older OS 9 / 8 / 7 computers, offer comparatively more built-in options for screen capture than do Windows computers. To copy an image of the entire screen to a saved file on

Product Review: Bento 4 for Macintosh promo image

Product Review: Bento 4 for Macintosh

The National Educational Technology Standards (NETS) stipulate that all students must learn to "locate, organize, analyze, evaluate, synthesize, and ethically use information from a variety of sources and media"

Access Database on a Macintosh

Question: How can I view and use an Access database on a Macintosh computer? The IT Guy says: You have several options. If you are using an OS X Macintosh computer, you can use the free program from Microsoft “Remote Desktop Client for Macintosh” to remotely connect to a WindowsXP computer (with

Website Basics

How do you create a good looking website that engages your audience if you are not a graphic designer or software engineer? Here are some tips to help you create a professional looking and high quality web site using the