Question: Where can I get good information about basic Macintosh troubleshooting techniques?
The IT Guy says:
The Apple Support Website is always a great place to start when you have a specific Macintosh technical issue. If your computer is covered by an Applecare Protection plan, calling Apple Education may be an even faster way to get a solution to your problem.
For a broad, general overview of Macintosh troubleshooting, you might consider taking About.comâ€™s free 5-day online course Focus on Macs: Macintosh OS X Troubleshooting 101. The moderator of this Mac-focused website, Rachael Smithey, continues to compile an excellent selection of resources of interest to Mac users. This free week-long online course can provide a nice overview of methods.
If you are looking for a book, you might check out the â€œMacintosh Troubleshooting Pocket Guideâ€.
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