Clayton M. Christensen developed the concept of disruptive innovation, a framework that describes how a product or service develops in a simple form at the bottom of a market and can then displace established competitors as it moves upmarket. His 1997 book The Innovator’s Dilemma explains the concept, which he is now applying to promote solutions in the education and health-care sectors through the Innosight Institute, a nonprofit think tank he co-founded. He is also the Robert and Jane Cizik Professor of Business Administration at Harvard Business School.
