Maximize Computer Up Time - Tech Learning

Maximize Computer Up Time

Question: How can we maximize lab computer up time and minimize the time required to fix problems by technical support? The IT Guy says: Like death and taxes, software and hardware problems with computer lab equipment are inevitable. Hours of time can be wasted on a regular basis fixing problems that crop up from
Author:
Publish date:

Question: How can we maximize lab computer up time and minimize the time required to fix problems by technical support?

The IT Guy says:
Like death and taxes, software and hardware problems with computer lab equipment are inevitable. Hours of time can be wasted on a regular basis fixing problems that crop up from the unintentional as well as intentional actions of students as well as school staff, if sensible policies supported by administrative purchases are not followed.

Some schools opt to lock down computers with security software to prevent students from tampering with settings or mis-configuring software. Others utilize software which restores the default condition of the computer’s hard drive every time the machine is restarted, thus avoiding many troubleshooting dilemmas by “wiping the slate clean†with every restart. Another option is to utilize imaging software, which uses a "pristine" drive image containing all necessary configuration settings and software programs. Computer imaging software solutions can be used on a periodic basis, or as-needed when a computer starts to exhibit problems or abnormal behavior. Use of imaging solutions allows for students to use computers in an open and autonomous fashion, with a minimum of restrictions. Yet the needs of the campus teachers can be readily met when something is messed up and a computer no longer behaves properly: its hard drive can simply be re-imaged. For small problems, this may seem analogous to taking out a single sniper with an atomic weapon, however, disk re-imaging is generally a consistently successful “no-brainer†strategy for fixing software problems which inevitably come up in the computer lab.

Next Tip: At Ease for Mac OS 10

Featured

Related

Maximize Student Time-on-Task

Question: What are some strategies for maximizing student time-on-task in the computer lab and minimizing wasted time with non-curricular technology tasks? The IT Guy says: Student time in the computer lab is generally in short supply. Teaching and encouraging the use of “template files” can be an effective

Maximize Windows Performance

Tip: Is your computer running slower? Let’s say you’ve even added lots of memory and it’s still slow. What can you do to increase the speed and performance of your Windows computer? Cache Setting: Set your cache to its optimum size to free more memory. RAM: Add more RAM instead of

Win98 Won't Start Up

Question: When I start up my classroom computer, it reaches the initial Windows 98 screen and then goes to a Windows Registry Checker (blue screen) stating it is backing up system files. It never gets off of that screen; I have to reboot. I tried scandisk after pressing CTRL on boot-up, but that doesn't correct

Timing is Everything

Tip: When you are on a tight schedule, it can be very helpful to assist your audience in doing the same. I downloaded a little utility for my computer that puts a countdown clock on the screen. Whenever I have a specific time limit for a group interaction or a break, I throw it up there for participants to see. It

Computer Freezes

Question: My computer freezes on startup in normal and safe mode. What should I do? The IT Guy says: This sounds like a virus problem, but it could be other things as well. I would recommend you start up from your virus emergency boot disk or CD and scan for viruses. Symantec, makers of Norton Antivirus, have

Image placeholder title

Time

For as long as I can remember, I've held the belief that the expression "I don't have time" is a cop-out for people who don't have the courage to say "what you're talking about just isn't that important to me."

Backing Up Files

Question: What's good back up software to save all Data for Quicken, Outlook and other data? The IT Guy says: Backing up your computer files generally requires two things: backup media and backup software. If you are on a network at school, have a network folder and sufficient storage space, one of the best ways