NIC troubleshooting - Tech Learning

NIC troubleshooting

Question: How do I troubleshoot a NIC? The IT Guy says: A NIC (network interface card) can be evaluated in several ways. If your computer is not connecting to the network at all: you cannot connect to the internet or any shared directories on network servers, you most likely have a protocol configuration error,
Author:
Publish date:

Question: How do I troubleshoot a NIC?

The IT Guy says:
A NIC (network interface card) can be evaluated in several ways. If your computer is not connecting to the network at all: you cannot connect to the internet or any shared directories on network servers, you most likely have a protocol configuration error, a bad patch cable connecting you to the network port, a problem with the network port itself, or a faulty NIC card. A surefire way to determine whether or not the problem lies with the NIC card is to remove it and replace it with a card from another computer you know is functional. If your organization has the money, consider investing in a handheld network tester like those sold by Fluke Networks (www.flukenetworks.com). These expensive but extremely valuable devices can provide instant information about the performance and configuration of your network, and are invaluable for troubleshooting many networking issues.

Next Tip: IT Job descriptions

Featured

Related

Mapping shared folders in Windows

Question: What are the different methods for mapping a shared folder in Windows XP? The IT Guy says: Once a shared folder has been created on a network server, several options are available for connecting to that directory as a drive letter on a client computer. Option 1: Go to START - RUN, type 2 backslashes and

All About CAL -- Client Access License

Question: I am getting the following error: "The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator" I am trying to connect to our campus server with a thin client. Help! The IT Guy says: I

Configuring domain browsing in Mac OS 10.3

Question: Using my new Macintosh iBook, why can I not “see” the same server and shared folder resources on our school network as Windows users can? The IT Guy says: You may need to configure Macintosh OS 10.3 for the Windows domain or workgroup name used by the other computers on your school campus. To do this,

Home Router Configuration

Question: How should I configure my home Internet router so it is secure and my neighbors cannot get on my network wirelessly to surf the Web? The IT Guy says: The instruction manual that came with your router should include instructions, but there are a lot of choices for router configurations and the acronyms

Remote Desktop Connection Error

Question: I am having trouble connecting to another Windows XP computer on our school network with the Remote Desktop Connection. I get the error "VBScript: Remote Desktop Disconnected." What should I do to make this connection? The IT Guy says: The first thing to do is make sure remote desktop connections are

Transferring files to a new computer

Question: How can I move my laptop files to my new desktop computer? My laptop runs Windows ME and my desktop runs Windows XP. The IT Guy says: You have several options for transferring files, but they can be organized in two general areas: using removable media or a direct network connection. Floppy disks do

Limiting user hard drive space

Question: How do I limit the size of the user's drive? The IT Guy says: You can configure user accounts in Windows or Macintosh computer environments to permit file saving only on network user folders. When you specify the details for those user accounts, you can limit the amount of server hard drive space

Macintosh network connectivity is slow

Question: I teach in a new school that uses all Windows-based computers, but I have a Macintosh Powerbook that I bring from home and use. The problem is that when I connect to the network, the transfer speeds for internet files as well as files from the school server seem very slow. My cable modem at home is

MS Task Error

Question: What does mstask error mean? I am running Windows 98 on IBM Net vista machines and keep getting this error message. The IT Guy says: Mstask.exe is a scheduler tool that comes with Internet Explorer. Several things can cause the error, but generally a safe way to fix it is to update the version of