The other day I started using Gmail again, after a long time -- and spent ten minutes wondering why I wasn't receiving all my emails. Actually, I was. But Gmail decides whether the emails you're receiving are from friends and family, in which case they go into the Primary section, or whether they're Promotional (aka spam), Updates, Social or Forum comments.
This wouldn't matter so much if it were not for the fact that I send out a newsletter, Digital Education. I read that Gmail may decide that a newsletter is not from a friend or family member, but is, rather, a promotional item.
Apparently it arrives at its decision by taking into account whether the following are true. If most or all of the following apply, Gmail decides not to put the message in the Primary section:
cross-posted at www.ictineducation.org
Terry Freedman is an independent educational ICT consultant with over 35 years of experience in education. He publishes the ICT in Education website and the newsletter “Digital Education."