Follett today announced it is realigning its domestic sales and customer service organizations to better support customers’ needs and to ensure schools and districts have dedicated representatives with direct expertise in the products and services they use.
The Follett sales team is doubling in numbers, and will provide more frequent customer contact. Follett is also creating newly specialized sales and customer service teams for Library/Classroom Content, New/Used Textbooks, Technology/Enterprise Solutions, and Private/Parochial. Library customers will once again have a dedicated customer service representative with intimate knowledge of each districts’ needs.
For more information, visit www.FollettLearning.com.