Comcast Upgrades Internet Essentials - Tech Learning

Comcast Upgrades Internet Essentials

Comcast today announced several enhancements for Internet Essentials
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Comcast today announced several enhancements and milestones for Internet Essentials, the high-speed Internet adoption program. The company said it plans to double the service’s download Internet speed, offer subscribers a Wi-Fi router for no additional cost, and conduct several pilot programs for low-income senior citizens.

The current speed is doubling to up to 10 Mbps downstream, which is enough to power multiple devices simultaneously. In addition, by offering free Wi-Fi routers, customers will be able to connect any Internet-enabled device, including tablets and smartphones.

To receive the faster Internet speed, customers simply need to reboot their cable modems. Existing customers who would like a Wi-Fi router should call the dedicated call center and either request to have one shipped to them for free, or schedule a professional installation, also for no additional cost. New customers will have the option to receive a Wi-Fi router when they sign up.

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According to a five-year progress report the company released today, Comcast’s Internet Essentials program has helped connect 750,000 families, or 3 million low-income Americans, to low-cost, high-speed internet service at home.