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Dipping Self Assessment Scores

Staff members completed a self-assessment of their technology skills before beginning a series of workshops. Midway through the workshops the same assessment was taken again and the scores were lower. How can this be?

It’s not uncommon for people to be overly optimistic about their technology skill levels the first time they complete a self-assessment. Once they begin training they often realize what they don’t know and scores on a second assessment drop. Hopefully you are providing follow-up support for your staff as they implement what they are learning. Plan to administer the self-assessment one more time. As the staff gains proficiency, the assessment results should show growth.

Submitted by: Susan Brooks-Young

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