Entourage unexpectedly quits

Question: I use an iBook running OS 10.2.6, and use Entourage to collect mail. I've been experiencing repeated unexpected quits when I put in my password to collect my mail. What could be causing that?

The IT Guy says:
Several things could cause this problem, and there are ways to fix it. The culprit is most likely a corrupted preference file. Try deleting "Entourage Preferences" in your user folder. The path to this file is your home/user folder, Library folder, Preferences folder, Microsoft folder. You also may need to rebuild your mailbox database. Good instructions and tips about doing this are available on http://www.entourage.mvps.org/faq/database.html#Anchor-3800.

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