Question: We have installed a firewire card in our classroom computer so we can edit digital video, but the Moviemaker2 software will not recognize our camcorder after we launch the program and turn on the camcorder. What could be wrong?
The IT Guy says:
The problem might be the order in which you are turning things on and launching programs. With iMovie on a Macintosh, you can turn the camcorder on and it will be recognized by the software even if it is already running.
Not so on Windows XP computers running Moviemaker2. Make sure that before you launch/start the Moviemaker2 software program you plug in your DV camcorder to the computer via the firewire cable and firewire card, and turn the camcorder ON to the VCR or playback mode. Then wait a minute. Windows XP should automatically recognize the device and display a message about this, and then prompt you with a menu asking what you want to do. One of the choices should be to launch MovieMaker2 and import video
If Windows XP does not recognize your camcorder when no software programs are running, your firewire card may not be installed properly. You can go to the device manager in the Control Panels and delete the driver for the firewire / IEEE 1394 card if it says it is not functioning properly, then restart the computer and let WindowsXP try to recognize and configure the card again. You may need to use the software driver that came on disk or CD with the firewire card when installing the driver. Generally if the driver is deleted and the computer restarted, with the hardware still in place, WindowsXP does a pretty good job of recognizing and configuring drivers appropriately.
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