Dell KACE Streamlines IT Systems Management in Schools

MICDS enhances its technology infrastructure.
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MICDS enhances its technology infrastructure.

Dell KACE today announced the Mary Institute and Saint Louis Country Day School (MICDS) is using Dell KACE solutions to enhance their technology infrastructures and streamline systems management tasks.

Managing today’s influx of data and devices presents unique challenges for IT managers in schools and universities. Pressure to boost efficiency without sacrificing educational quality and securely managing large numbers of end points and multiple operating systems such as Mac OS X and Windows, often in disparate environments like computer labs and campus branches, brings even more complexity.

The Dell KACE K Series is equipped to maintain core IT tasks such as increasing data center security, enabling greater campus connectivity for effective collaboration, helping to save energy through power management applications, all while helping reduce costs.

The IT team at MICDS lacked a systems management solution to efficiently reimage and service the growing number of student-assigned devices. To ensure technology remained a core delivery component of the institution’s curriculum, the Dell KACE Appliances annually reimage hundreds of laptops, and streamline its service desk, asset inventory and other systems management tasks. In less than four months the school experienced a nearly 700 percent ROI, reduced time spent on imaging from months to weeks, and reduced service desk calls by up to 56 percent.

“With Dell KACE we’ve experienced benefits that have been critical to the evolution of our approach to managing our systems. Today we have the flexibility to efficiently reimage our machines, insight into our asset inventory and can innovate on our service desk,” said Ron Falkoff, system analyst, for MICDS. “Now our day-to-day issues are just that, allowing us to focus on more long-term strategic IT projects.”



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